Orange and Anaheim Auto Glass
575 S Parker St
Orange, CA 92868
Just came house immediately after shelling out specifically just fifteen mins changing my windshield at this put (I used to be told to assume about an hour or so lol). It absolutely was Nearly midday on Tuesday so I assume they're not Considerably fast paced.
While my appointment was pushed out a day, I had been alerted hours in advance of my scheduled appointment time and specified the truth in their scenario, as who between us have not experienced a piece working day get far from us. I used to be the main appointment the next day as well as Tech was remarkably qualified, communicated what precisely could transpire (each ideal case/worst case), of which I appreciated significantly.
Immediately after changing the window, Additionally they vacuum out the many shards of glass which took for a longer period compared to install. That¿s superior shopper serv...
Right after reading through the many testimonials on listed here I had been definitely hunting forward to dealing with them on replacing my window. Their Web-site states deliver them a textual content with a picture of your crack and they'll get back again to you personally by having an estimate, so I despatched them some photos.
A rear-view mirror became detached with the windshield which was replaced last yr. The repair was handled promptly and effectively. Recognize the prompt response by Drew and his technician. Thanks!
Prevent subsequent Michael L. 7/fifteen/2017 Saw this area experienced fantastic yelp opinions so gave it a shot. I remarkably propose that you do not go right here. Awesome people with a comfortable place to wait, but when replacing my windshield they cut the wire to my remote alarm system.
Bit ironic how my girlfriend's window shattered exactly the same working day, a smaller enterprise arrived out, and did a stand-up occupation. Even cleansing the glass from the street.... Poor assistance by safelite
After i arrived, the presented me a ton of refreshments And that i usually felt like I was in great palms. If they gave me my automobile back again, the window appeared terrific plus they even vacuumed my car and wiped many of the windows! Thanks, guys!
The tech, Ziad that aided me was quite apologetic (this isn't his fault, it's a procedural concern). I'm really satisfied with the do the job he did and he presented great customer care.
All the things from start off to finish was excellent. Customer support is excellent, straightforward to operate with, and accommodating. Richie was the tech that arrived to …
I had been in a position to fulfill with Kevin currently and following a little dialogue we both agreed on an appropriate resolution And that i left experience joyful and definetely satisfied with the help from each functions.
Speedy forward to having to truly buy the windshield replacement. So once again, my full is $245.. I attempted utilizing the Yelp check in price cut, and the receptionist stated it experienced previously been utilized since I acquired the quote on Yelp. I had been under no circumstances knowledgeable that that was the right after Yelp price reduction price. I assume it is sensible that they would implement it routinely now that I glimpse back again, but a minimum of Enable The client know. But then, I requested simply how much the top quality glass is originally with no sign in. The receptionist tells me $270. An individual make sure you make clear to me how they calculated that the initial price of $270 minus $35 (Yelp price reduction) equals $245? It undoubtedly adds as much as $235. Even for that aftermarket glass... I used to be quoted $220 around the cellphone and $195 on Yelp. $220-$35= $185.. not $195. The receptionist states they accidentally calculated it incorrectly. Soon after having an ungainly math dialogue While using the receptionist.. she says that she will decreased the value down the $35 Which "It is really no problem". She repeats that two times the truth is. Then will take it back again and that she actually can't give me that significant of a reduction, but can decreased it $ten. Allow me to just include which i didn't even request a reduction, I just required a proof on how the math and prices created sense. So from $245 she discounted $ten... then reported she had to demand me One more $five for employing credit. As of today my financial institution statement says a cost of $235 although... which I notice is simply how much I should have been billed in the first place as an alternative to the $245 if their Yelp discount of $35 was subtracted through the claimed original cost of $270. To become honest, by the top of that conversation, I used to be over it and just planned to leave so I paid. Ultimately, all I am able to say is on no account or type did All those expenses increase up appropriately to help make any sense. Yet again, the price is acceptable, however the INCONSISTENCY in prices is exactly what ruined it for me.
Right after getting a clumsy math discussion With all the receptionist.. she says that she will here be able to decreased the value down the $35 and that "it's no challenge". She repeats that two times in fact. Then usually takes it back again and that she essentially can not give me that huge of a discount, but can lessen it $ten. Let me just increase which i didn't even request a discount, I just desired an evidence on how The mathematics and costs built feeling. So from $245 she discounted $10... then explained she had to demand me One more $5 for working with credit score. As of right now my financial institution statement claims a charge of $235 nevertheless... which I comprehend is just how much I ought to have been charged to start with as opposed to the $245 if their Yelp discount of $35 was subtracted through the claimed authentic cost of $270. To get sincere, by the top of that discussion, I had been above it and just wanted to depart so I paid.
Bri S. mentioned "Took my spouse's automobile in this article (had ordered a deal online). Was rather skeptical since I don't love to have ripped off, or any individual even attempt to rip me off, specifically for anything at all automotive.